Refund & Replacement Policies
Fit Overstock offers a 14 day money back guarantee for all purchases. A refund ticket must be submitted to our customer care team, and upon approval, all orders must be shipped back to Fit Overstock, with return shipping payed by the customer.
If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Fit Overstock will cover related costs to deliver a replacement.
Please note that:
- Sale Items are FINAL CLEARANCE SALE. Only full price items can be returned.
- Shipping and handling fees are not refundable.
- All items must be returned in their original condition; unused and including packaging. We will not refund the value of each missing component.
- We cannot accept items that have been worn or altered. Even if returned, all used, broken, or altered items will not be refunded. They will be shipped back at the customer’s expense.
- Customer is responsible for shipping and handling charges for the exchanged item, actual shipping cost can be greater than product value.
- While returning items with a value of $75.00 or more, we suggest you to use a shipping method with signature confirmation and tracking number.
Fit Overstock will not be held liable to any lost or misrouted parcels. Please ensure that all the information you have provided is correct before submitting your order.
You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.